Terms of Service

Welcome to LeadQuiet

These Terms of Service ("Terms") govern your use of LeadQuiet, a leadership coaching platform designed for introverts. By using our service, you agree to these terms.

We've tried to keep this readable and fair. If something doesn't make sense, please reach out.

Using LeadQuiet

Account Requirements

To use LeadQuiet, you must:

• Be at least 18 years old
• Provide accurate account information
• Keep your login credentials secure
• Use the service for its intended purpose—personal and professional growth

Acceptable Use

You agree not to:

• Share your account with others
• Attempt to access other users' data
• Use the service for any illegal purpose
• Interfere with the service's operation
• Scrape or extract data from the platform

Subscriptions & Payments

Free Trial

New users receive a 14-day free trial with full access to all features. We'll send you a reminder before your trial ends—no surprise charges.

Billing

After your trial, your subscription will automatically renew at the current rate unless you cancel. You can cancel anytime from your account settings—it takes about 2 clicks.

Refunds

If you're not satisfied, contact us within 30 days of your first payment for a full refund. After that, we provide prorated refunds for annual plans cancelled mid-term.

Your Content

You retain ownership of all content you create in LeadQuiet—journal entries, goals, reflections, and conversations. We don't claim any rights to your personal content.

By using our AI features, you grant us permission to process your content to provide the service (like generating insights from your journal entries). We don't use your content to train AI models or share it with third parties for their purposes.

AI Coaching Disclaimer

LeadQuiet provides AI-powered coaching and insights. While we strive to be helpful, please understand:

• AI coaching is not a substitute for professional therapy, counseling, or medical advice
• AI responses are generated based on patterns and may not always be perfectly accurate
• For mental health concerns, please consult a qualified professional
• You are responsible for decisions you make based on AI suggestions

Intellectual Property

LeadQuiet and its original content, features, and functionality are owned by us and protected by copyright, trademark, and other laws. Our learning modules, frameworks, and tools are proprietary content.

You may not copy, modify, or distribute our content without permission. You may use the skills and techniques you learn for your personal and professional growth—that's the whole point.

Service Availability

We work hard to keep LeadQuiet available and reliable, but we can't guarantee 100% uptime. We may occasionally have maintenance periods or experience technical issues. We'll try to notify you of planned maintenance in advance.

Limitation of Liability

To the fullest extent permitted by law, LeadQuiet shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service. Our total liability shall not exceed the amount you've paid us in the past 12 months.

Account Termination

You can delete your account at any time. When you do, all your data will be permanently removed.

We may terminate or suspend your account if you violate these terms. We'll try to give you notice and a chance to fix the issue first, unless the violation is severe.

Changes to Terms

We may update these terms occasionally. For significant changes, we'll notify you via email at least 30 days before they take effect. Continued use of LeadQuiet after changes constitutes acceptance.

Governing Law

These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration, except where prohibited by law.

Contact Us

Questions about these terms? We're here to help.

Email: support@leadquiet.com